Our key services
We help businesses keep their IT infrastructures fully operational, adaptable, and secure, allowing them to continually optimise total cost of ownership.
As professional engineers, we provide IT support for software of all sizes and kinds, including corporate systems and customer-facing apps. From rigorous pre-support audits and 24/7 software upkeep to revolutionary redesign, our maintenance operations span every level.
Our technicians will handle user-side issues and minor glitches in your application before they escalate into service-disrupting problems. At this level, we analyze user information and resolve issues without delving into the code.
To deal with the most advanced, never-faced-before issues, Itransition involves high-skilled architects and engineers who will investigate the source code to remedy disruptions, optimize back-end functionality, and enhance the system with new transformative features.
Multi-tier software support services
To address your software issues more efficiently, Itransition offers three distinct packages differentiated by their coverage and spanning L1, L2 and L3 tiers of technical support.
For a fixed rate, hire Digikentro’s dedicated support team who will keep an eye on your software ecosystem’s health and stability 24/7, run scheduled service maintenance activities, and promptly perform hot fixes of any complexity
Turn to Digikentro when you need to augment your in-house maintenance team with professional support technicians, engineers, or consultants, and get the needed service over a specified period of time, paying for the consumed resources only.